Single customer view:Manage your customers from a single view regardless of the number of products or accounts, geographic location, stage of delinquency or specific strategy.
Enhance customer relationshipsby behaviour policy scoring on collection data.
Configurable and automated workflows:automate tasks, manage fees and interest charges. You can minimise manual tasks and eliminate work lists by automatically prioritising and forcing queuing of accounts according to strategies.
Seamless user experience and robust integration with existing systems.
Multiple currencies, language and regional settings.
Mobility:Quickly deploy regional collections without the need for hardware or software installation as Advanced Collections is completely web-based.
How does Advanced Collections provide a return on your investment?
Decrease in bad debt provision.
Fewer cases going to (costly) litigation.
Headcount savings through task automation.
Reduction in operational risk; consistency of procedures.
Improvement in quality of decisions through better management information and reporting.
Better control of Third-Party Agencies with a complete Agency Management Module.
Incentives employees by configuring commissions within Advanced Collections using the Commissions Module.